FREQUENTLY ASKED QUESTIONS

Yes. Donor have the option to make online donation by using debit or credit card through following channels enabled by National Bank of Pakistan:
  • e-payments portal (web channel)
  • NBP m-payments (Mobile Application)
The brand name used for NBP’s Web Portal which allows Donor to make online payment donations on PM’s relief fund for COVID 19 through debit/credit card.
The brand name used for NBP’s Mobile Application which allows Donor to make online payment donations on PM’s relief fund for COVID 19 through debit/credit card.
Customer can visit www.e-payments.nbp.com.pk to Donate online.
NBP m-payment App will be downloadable from:
  • Android Applications from Google Play Store®
  • Apple Applications from App Store®
Any Donor (Local or International) who intend to Donate can use NBP m-Payments & e-Payments for online donations.
Application will be a native Mobile Application on following platforms:
  • Android Phones – Android Version Gingerbread (2.3-2.7) and above
  • IPhone – iOS version 7.1.2 and above
NBP m-Payments Application can be downloaded & installed for FREE. However the mobile service provider may charge you for mobile data/internet connection.
NBP m-Payment Application/e-payment web portal can be used from anywhere across the globe. All you need is a stable Internet connection.
Donors are not required to register themselves; they just need to enter few details to Donate online.
This service is free of charge.
To secure your transactions while using NBP m-Payments Application & e-Payments portal, NBP has ensured high level protection in terms of hardware, software, SSL certificate, Firewalls and other Security software etc.
You can use this service any time you want. This service is available 24*7.
You can call NBP Help Line: +92-021-111-627-627 & [email protected] and get your complaint registered for resolution.
Successful transaction message will be generated at User’s Screen. Besides this, confirmation email will also be sent to your email address with transaction receipts.
You can call @ +92-21-111-627-627 and email to [email protected]
Below are the details
Account Details: PRIME MINISTER’S COVID-19 PANDEMIC RELIEF FUND-2020
Account #: 4162786786
IBAN: PK11NBPA0002004162786786
SWIFT CODE: NBPAPKKAAMBR
Name of Branch: Main Branch, I.I Chundrigar Road, Karachi
Postal Code 74500